Archive for the ‘travel agent’ Category

Cruise ship excursions are all the rage these days, and have been for many years. There’s something about taking a luxurious, romantic cruise that just captures the imagination in a way that no other travel option does. Thus, as an independent travel agent, booking cruises will be among your most popular and profitable activities.

But although to a certain degree a trip is a trip, selling cruise ship tours is a talent with its own unique nuances and demands. It requires a slightly different method and a certain set of sales tactics, but once you’ve got the technique down pat, you’ll find they can be an easier sell than some other travel options.

Knowledge Is Essential

Knowing all the intimate details of the cruises you’re booking and the destinations they visit is the key to giving your customers the best value for their money and the best return on their investment of time.

With so many cruises and destinations to be familiar with, this can be challenging, and it takes some commitment in time and study. But once you’re ahead of the curve, your clients will be impressed with your knowledge and your ability to steer them to the cruises that will best deliver the kind of travel experience they’re looking for, and to find them the best deals on the ground once they arrive at their destinations. They’ll appreciate how much money you’ll save them by recommending the best value in hotels, restaurants, tour drivers, and other services, which can really cost a person on unfamiliar ground without an experienced hand to guide them.

Most of the cruise lines offer courses in their tours that earn a certificate on completion. You’d be well advised to take advantage of these educational resources.

Know Your Customer

Not all customers are made alike. It’s important to ask some initial questions of your prospects to get a good feel as to what exactly they’re looking for in a cruise, and then you’ll be able to recommend a package that will be most attractive to their individual needs, thus making a sale more likely.

For instance, a wealthy couple not as concerned about expense will be more interested in a luxury cruise with great service and outstanding accommodations, as well as interesting destinations. A middle-income couple on a limited budget, however, will be more interested in getting the best value for their money, although of course they still want a good experience.

Learning to tailor your product to the needs of your customers is one of the most important elements of consistently selling cruise ship tours. Follow this link to find out more information about become a travel agent